Introduction
This Privacy Policy explains how Resonant Labs LLC ("Resonant Labs", "we", "us", or "our") collects, uses, and safeguards information when you visit resonantlabs.ai and when you contact us. We aim to keep things practical and plain‑spoken, in the spirit of Wisconsin values.
By using this website, you agree to the practices described here. If you do not agree, please refrain from using the site.
Contact information
- Email: hello@resonantlabs.ai
Types of data collected
We may collect the following categories of information:
- Identifiers: first name, last name, email address (when you submit a form).
- Usage data: IP address, browser type, device info, pages visited, and interactions (collected automatically).
- Trackers: cookies or similar technologies used for analytics and performance.
Providing personal data is optional, but certain features (e.g., our contact form) require it. We will indicate when information is required.
How & where we process data
Methods
We use reasonable technical and organizational safeguards to prevent unauthorized access, disclosure, alteration, or destruction of data. Processing is performed using secure systems and access controls, and limited to personnel and service providers who need it for their role.
Place
Data is processed in the United States and in locations of our service providers. Transfers may occur across borders as needed to operate the site.
Retention
We keep personal data for as long as necessary to fulfill the purposes described in this policy, comply with law, resolve disputes, and enforce agreements. When no longer needed, we delete or anonymize it.
Details on processing
Analytics (Google Analytics)
We use Google Analytics to understand how our site is used and to improve performance. Google may collect cookies and usage data and may process data in the U.S. Learn more at Google’s privacy & security pages. You can opt out via the Analytics opt‑out add‑on.
Categories (CCPA/CPRA): Internet or network activity information.
Fonts (Google Fonts)
We load Google Fonts to deliver consistent typography. When fonts are requested, Google may receive technical information (e.g., IP address and user agent) necessary to serve the assets. See Google’s privacy notice.
Contact form
When you submit our contact form, we process your name and email to respond to your inquiry. We do not sell this information. We keep submissions for a reasonable period to support customer service and record‑keeping.
Legal bases & retention
Depending on your location, we rely on one or more of the following legal bases: your consent, performance of a contract or pre‑contractual steps, compliance with legal obligations, and our legitimate interests (such as site operation, security, and service improvement).
We retain data only as long as needed for the purposes described above or as required by law.
Your rights
EU/EEA/UK (GDPR): you may request access, correction, deletion, restriction, portability, or object to processing. Where we rely on consent, you may withdraw it at any time.
U.S. State laws: depending on your state, you may have rights to access, delete, correct, or obtain a copy of personal information, or to opt out of certain processing. See state‑specific notices below.
To exercise rights, contact us at hello@resonantlabs.ai. We will respond as required by law. We may need to verify your identity before acting on your request.
Global Privacy Control (GPC): If your browser sends a supported GPC signal, we will treat it as a valid opt‑out where required by law.
State‑specific notices
California (CCPA/CPRA)
- Categories collected: identifiers (from form submissions); internet or network activity (from site usage).
- We do not collect sensitive personal information and we do not knowingly sell or share personal information.
- We disclose personal information to service providers (e.g., analytics, hosting) under written contracts.
- Rights: know/access, delete, correct, opt out of sale/share (not applicable if no sale/share), and non‑discrimination.
Virginia, Colorado, Connecticut, Utah
Residents may have similar rights to access, delete, correct, obtain a copy of personal data, and opt out of targeted advertising or sale. We currently do not process personal data for targeted advertising and do not sell personal data as defined by these laws.
Changes to this policy
We may update this policy from time to time. We will post changes on this page and update the “Last updated” date above. Material changes may also be communicated by other reasonable means.
Definitions
Personal data / Personal information: information that identifies or can reasonably be linked to an individual.
Usage data: technical data collected automatically during site use (e.g., IP address, browser type, pages viewed).
Cookies / Trackers: small files or technologies stored on your device to enable site features and analytics.